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The role of the External CFO in spreading a "cash culture"

April 16, 2025 by
The role of the External CFO in spreading a "cash culture"
Laurent BLANCHET


In a SME, cash flow is not just a financial indicator: it is a lever for performance and security.

But in many organizations, cash management remains confined to management or the accounting department. What if it became a shared reflex at all levels of the company?

At Advanced Conseil, we are convinced that good cash management also involves spreading a true “cash” culture, clear, pragmatic… and embodied.



What is a “cash” culture?

It is the ability for each employee to understand the direct impact of their decisions on the cash flow of the company.

Some very concrete examples:

  • A salesperson who grants a payment extension without checking the client's creditworthiness.
  • A buyer orders in bulk to optimize the price, but disrupts the working capital requirement.
  • 🔸 A project manager forgets to follow up on a pending client invoice.

These choices may seem trivial, but they have a direct impact on cash flow.



The role of the leader and the CFO

Spreading a cash culture cannot be improvised.

It must be driven by the leader, but also structured daily by a Chief Financial Officer—whether internal or outsourced.

This work is based on 3 pillars:

  • ✅ Provide visibility: integrate clear and shared cash flow indicators.
  • Train and empower: simply explain the mechanisms (working capital requirement, customer deadlines, collections).
  • ✅ Involve each department: because cash is a collective matter, not just an accounting one.


🔧 Some simple and effective levers to implement

  • ➕ Include a "Cash" indicator in each operational dashboard
  • Set up a monthly cash flow flash meeting (15 min)
  • 👏 Highlight internal best practices (quick cash collection, supplier negotiation...)
  •  🎯 Link managerial objectives to cash performance (bonuses, incentives)


The external CFO, a true accelerator

At Advanced Conseil, we regularly intervene to establish this “cash” culture in SMEs.

Our approach:

  • On-site awareness training for operational teams
  • 🔹 Implementation of suitable tools: tracking of collections, forecasting, shared indicators
  • 🔹 Support for the leader to structure an effective and realistic cash management policy


Client case: fast-growing B2B SME

Identified Issue:

  • Billing delays,
  • Non-existent payment tracking,
  • No internal “cash” reflex.

👉 Actions undertaken by Advanced Conseil:

  • ✔️ Automatisation de la facturation via l'ERP Odoo connecté au CRM,
  • Integration of a “cash to come” indicator in weekly reports,
  • Training project managers on the importance of collections,
  • Updating the commercial bonus policy, in relation to the collection time.

Result in 4 months:

  • ✅ Average reduction of collection time by 12 days
  • ✅ Cash flow visibility extended to an 8-week rolling period
  • ✅ Strengthened team engagement in cash culture


What to remember

  • The cash culture is not a topic reserved for management or the finance department.
  • It concerns the entire company and can become a real performance lever.
  • With the support of an external CFO, it becomes easy to understand, to structure… and to deploy.

At Advanced Conseil, we help leaders transform their approach to cash.

Our method: a quick diagnosis, concrete actions, and a tailored support.

 
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Good cash management starts with good support. Let's talk about it.


What strategic management tool is applied for a CFO of SMEs? The Balanced Scorecard method!
Transitioning from short-term management to strategic, structured management focused on sustainable performance